The past couple of days at work have been..... stressful, to say the least. And I know I talk about work a lot, but honestly, I really don't have much else going on in my life right now. So, since I am beyond stressed out, I have decided to compose a master list of things I hate about customers. Initially, I was going to take up several paragraphs to describe the specific incidents with customers that have happened most recently which have me so stressed out. But I really don't feel like doing that anymore. So instead, I'm doing this list.
WTF is wrong with you?! (this is the official title of my list)
I hate when a customer comes to my register and they believe something is ringing up the wrong price, and even after I do a price check and prove them wrong, they never apologize for wasting my and everyone else's time. May I suggest learning how to read?
I also hate when customers blatantly refuse to get out of my line, even after I've told them that I'm closed because it's time for me to go home. I mean, I'm sure anyone who has a job wants to leave on time, so why should I be treated any differently?
I cannot stand when, after hearing their total, a customer says something like, "Damn. That much? What did I buy?" Ok, you fucking idiot, everything in the store is clearly marked with a price, with the exception of maybe a few items. I know for a fact that some people come to Kroger and just throw things in their buggy without even attempting to estimate how much it might come out to be.
Along those same lines, I also hate when someone comes to my register with a shitload of stuff and they get it all on the belt and I get through half of it and they announce to me, "I don't have enough to get the rest of this." Now, for me to include this on my list may seem a little harsh, but I'm not just talking about one or two items. I've had customers who tell me that they're not getting an entire buggy full of shit. They knew how much money they had when they came into the store. And they give no consideration at all to the person who is going to have to put it all back.
When I used to stock shelves, I had a ridiculous number of people ask me, "Do you work here?" That used to piss me off more than I can say. Not only am I always wearing my standard issue red Kroger shirt and name tag, but also, if I didn't work at Kroger, why the hell would I be arranging merchandise on a shelf at the store? People, please use your brain, if you even have one.
In conclusion, the majority of the people who shop at Kroger are idiots. Whoever coined the phrase, "The customer is always right" has obviously never worked in a customer service field.